Return and refund policy


AISAmusic gmbh grants a voluntary right of return for all purchases of a total of 30 days from receipt of goods. A prerequisite for exercising the right of return is however, that you only wore the goods to try on, as you would in a shop, and you guarantee that the goods are returned complete and undamaged. We also order you to returnthe goods in their original packaging together with any instructions and - if available If these requirements are not met, the returns of goods will be refused. In the case of contracts for the delivery of goods which, due to their nature, are not suitable for return, the right of return is nullified.

Customers are responsible for paying any return costs. 
Please send goods to: Smart Logistic Services GmbH, Grenzstraße 15, 06112 Halle (Saale), Germany


Any repayment will be sent to a specified account, given to us by you. If you paid by PayPal or credit card, the refund will be made to your PayPal or to your credit card account.