Terms of service


1.1. We conclude contracts exclusively in English. With ordering goods, your contractual partner is AISAmusic gmbh, Frauenfelderstrass 19, 8570 Weinfelden, Schweiz.

1.2 By clicking the button "buy now" you are placing a binding order for the items in your shopping cart. We will confirm receipt of your order by email after receiving the order. A binding contract is concluded upon receipt of the order confirmation. Please note, that the delivery of the ordered goods with advance payment takes place as soon as the payment of the full purchase price as well as any shipping costs has been received by us.

1.3 You agree to the assignment of the seller's claims for payment of the purchase price to third parties, in particular to AISAmusic GmbH.

1.4 Please note that, as an exception, we are not obliged to deliver the goods ordered if we have ordered the goods properly on our part, but have not been delivered correctly or on time. The prerequisite is that we are not responsible for the lack of product availability and that we have informed you about this fact. In the event of subsequent unavailability of the good we will reimburse you for payments already made.

1.5 We do not take on the risk of having to procure an ordered product (procurement risk). This applies also when ordering goods that are only described in terms of your type and characteristics (generic goods). We are only reliable for delivery from our stock of goods at hand and the goods we have ordered from our suppliers if delivered according to our order. We deliver worldwide with the respective delivery partner we are not responsible for. If  deadlines are specified, we understand this to means Monday to and including Friday, with the exception of statutory holidays.


2.1 The prices listed online apply at the time of the order. The prices shown are final prices, meaning, they include the applicable statutory value added tax (exluding shipping)

2.2. Shipping charges according to “Shipping”.

2.3 For the shipping of particularly bulky, heavy or valuable articles, different shipping charges may apply.


3.1 In principle, we offer the following payment methods credit card, bank transfer and PayPal. We may keep the right not to offer certain payment methods and to refer to other payment methods. You have to bear any costs of a money transaction.

3.2 In the case of purchase by credit card, your credit card account will be debited when the order is completed.

3.3 In the case of purchase on account, the purchase price becomes payment on the day the customer receives the delivery

3.4 You agree that any order confirmations, invoices, credits and reminders can be sent electronically.


AISAmusic gmbh grants a voluntary right of return for all purchases of a total of 30 days from receipt of goods. A prerequisite for exercising the right of return is however, that you only wore the goods to try on, as you would in a shop, and you guarantee that the goods are returned complete and undamaged. We also order you to returnthe goods in their original packaging together with any instructions and - if available If these requirements are not met, the returns of goods will be refused. In the case of contracts for the delivery of goods which, due to their nature, are not suitable for return, the right of return is nullified.

Customers are responsible for paying any return costs. 
Please send goods to: Smart Logistic Services GmbH, Grenzstraße 15, 06112 Halle (Saale), Germany


Any repayment will be sent to a specified account, given to us by you. If you paid by PayPal or credit card, the refund will be made to your PayPal or to your credit card account.


If you have any questions, please have a look at our help pages or get in touch.


Any repayment will be sent to a specified account, given to us by you. If you paid by PayPal or credit card, the refund will be made to your PayPal or to your credit card account.

7.1 The statutory warranty for defect articles applies. AISAmusic gmbH expressly reserves the right to apply to supply the buyer with a defect-free replacement for any defects found and identified in the purchased item.

7.2 You can view all terms and conditions at Terms of Service

7.3 You can archive the terms and conditions as well as the data of your order simply on the last page of the order process in the online shop to save the summarized data using the functions of your browser or you can wait for the automatic order confirmation, which we will also send you by email after completing your order to your email address. This order confirmation email again contains the data of your order and our terms and conditions and can be easily printed out or saved with your e-mail program online.

7.4 Should individual provisions of the contract including these regulations be wholly or partially become ineffective or should the contract contain an unforeseen loophole, then this does not affect the effectiveness of the remaining provisions or parts of such provisions. Instead of the ineffective or missing provisions, the respective statutory regulations apply.


8.1 Swiss law applies to all legal transactions or other legal relationships with us. The UN sales law (CISG) and any other international agreements do not apply. With contracts for a purpose that is not attributed to the professional or commercial activity of the beneficiary (contract with consumers), this choice of law only applies as the protection is granted by mandatory provisions of the law of the state in which the consumer has his habitual residence, otherwise it is withdrawn.

8.2 With regard to consumers, the place of jurisdiction is the AISAmusic Swiss domicile. in the dealings with merchants, the place of jurisdiction for all legal disputes about the terms and conditions and individual contracts concluded under their validity, including bills of exchange and check lawsuits, the place of jurisdiction can be the merchants.

These pages are operated by:
AISAmusic gmbh
Frauenfelderstrasse 19
8570 Weinfelden
E-Mail: info@aisamusic.com

TAX ID: CHE-456.417.041

Responsible for content: Simon Füllemann (address see above)